Ordering & Distribution
Retailers, Libraries and Wholesalers
Heritage Group Distribution (Canada)
orders@hgdistribution.com | 1.800.665.3302
Publishers Group West / Ingram Publisher Services (USA)
IPS@ingramcontent.com | 1.800.937.8200
Publishers Group West / Ingram Publisher Services International (International)
IPS_Intlsales@ingramcontent.com | 1.212.581.7839
Cordee Ltd. (UK)
charlie@cordee.co.uk | +44 (0) 1455 611 185
Individuals
We love when readers visit their local bookstore to discover RMB titles. In Canada, check out IndieBookstores.ca, and in the U.S., head to Bookshop.org to find independent shops nearby. You can also find our books from retailers around the world—just search online and see what’s available.
Rocky Mountain Books is a participant in both the Amazon.com.ca, Inc. Associates Program and Amazon Services LLC Associates Program, affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.
Shipping
Most Canadian orders are shipped within 24-48 hours of receipt during the week, typically via CanPar or Canada Post. Delivery times are generally 4-10 days.
Shipping charges will appear on your order form before you complete your purchase and are based on nominal handling fees and current commercial and postal rates.
Rocky Mountain Books takes customer service seriously and our distributor, Heritage Group Distribution, is available to answer any of your questions about shipping. If you have any concerns please contact the HGD order desk via email (orders@hgdistribution.com) or toll-free (1-800-665-3302).
Just a quick heads-up: when you order directly from RMB, our distributor takes care of the shipping. That means we cannot always provide tracking updates or control how quickly your book arrives. If you’re eager to dive into your book without delay, until we find a more reliable way to get your book delivered straight to your doorstep, your best bet is to pop into your local bookstore or order from one of the many reliable online retailers that carry our titles. Either way, we’re grateful for your support and so glad you’re reading with us!
IMPORTANT USA SHIPPING ANNOUNCEMENT:
Because of recent changes in US government policy on international shipping, some countries have already suspended postal service to the United States and others may soon do the same. For this reason, we’re unable to ship books directly to US customers at this time.
If you’re in the US and would like to order our books, we encourage you to purchase through Bookshop.org or Amazon.com, where you’ll find our titles available for easy ordering.
Thank you for your understanding and support.